Privacy Policy
Effective Date: 1 July 2025
Plum Mark Pty Ltd (ABN 45 686 778 405)
1. Overview
This Privacy Policy explains how Plummark collects, uses, and protects your personal information. We're not bound by the Privacy Act 1988 (Cth) but, just like with our pricing, we like to be transparent about data collection.
By using our website or services, you agree to the collection and use of your information in accordance with this policy.
By using our website or services, you agree to the collection and use of your information in accordance with this policy.
2. What Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and mailing address
- Business or trading name
- Trade mark and intellectual property details you provide
- Payment and transaction data (via our third-party processor, Stripe)
- IP address, browser type, and usage data (via cookies and analytics)
- Name, email address, phone number, and mailing address
- Business or trading name
- Trade mark and intellectual property details you provide
- Payment and transaction data (via our third-party processor, Stripe)
- IP address, browser type, and usage data (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Provide and manage our trade mark application services
- Process payments and communicate with you
- Comply with legal and regulatory obligations
- Improve website functionality and user experience
- Send relevant updates or marketing emails (with your consent)
- Provide and manage our trade mark application services
- Process payments and communicate with you
- Comply with legal and regulatory obligations
- Improve website functionality and user experience
- Send relevant updates or marketing emails (with your consent)
4. Disclosure of Personal Information
We may share your data with:
- Service providers (e.g. payment processors like Stripe)
- Government agencies (e.g. IP Australia)
- Legal or regulatory authorities where required
- Our affiliated companies (e.g. Plum Mark Ltd in the UK)
We do not sell your personal information.
- Service providers (e.g. payment processors like Stripe)
- Government agencies (e.g. IP Australia)
- Legal or regulatory authorities where required
- Our affiliated companies (e.g. Plum Mark Ltd in the UK)
We do not sell your personal information.
6. International Data Transfers
As we operate in Australia and the UK, your data may be transferred across jurisdictions. We take steps to ensure adequate protection are in place.
7. Data Security
We use appropriate technical and organisational measures to protect your personal information, including encryption, access controls, and secure storage.
8. Complaints and queries
If you would like to make a complaint or have a query about how we handle your data, contact us at support@plummark.com.au.
If you would like to make a complaint or have a query about how we handle your data, contact us at support@plummark.com.au.
9. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
10. Cookies and Analytics
Our site uses cookies and similar technologies to improve user experience and collect usage data. You can manage cookie preferences via your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.